One plan · One price · Unlimited loyalty customers

Turn first-timers into regulars.

A rewards program and email marketing for small shops, on one simple plan with no limit on loyalty customers. Two tablets with stands on loan, no register hookup.

$149 to get started, includes your first 3 months. Then $19 a month. No contract. Cancel any time.

No demo to book. No sales call. Sign up yourself in a few minutes.

A barista handing a smiling regular her coffee
No hookupWorks next to any register or cash drawer
Tablets on us2 tablets with stands, on loan while you're with us
No app to downloadCustomers just type their phone number
Unlimited customersNo caps, no per-customer fees
The problem

You're paying to reach strangers.

Ads and listing sites put your shop in front of people who have never been in, and the moment you stop paying, they stop showing up. Meanwhile the customers who already love you walk out with no reason to come back sooner.

The idea

Your best marketing already walks in the door.

Puncharoo gives the people who already like your shop a reason to come back more often, and gives you a list of them that's yours to keep.

5–25×Winning a new customer costs 5 to 25 times more than keeping one you already have.Industry research: Harvard Business Review, 2014
25–95%More profit from keeping just 5% more of your customers.Industry research: Bain & Company, cited in Harvard Business Review, 2014
$0Extra per loyalty customer on Puncharoo. Add as many members as walk through your door.Our price: one plan, unlimited loyalty customers
Rewards

Rewards that work the way your shop does.

Points per dollar, per visit, or both. Offer dollars off, percent off, or a free item. Your customers see exactly how close they are.

  • Welcome bonus when someone joins
  • Birthday bonus every year
  • VIP levels like Silver and Gold that earn faster
  • Double points days to fill slow afternoons
A barber laughing with a young customer in the chair
Email marketing

Bring them back without lifting a finger.

Send an offer to the customers you pick, with your store's name and colors. Only to people who said yes, and every email has a one-tap unsubscribe.

  • Up to 30 marketing emails a month
  • Send to all your members: no contact limits
  • Pick everyone, regulars, new members, or VIPs
  • Preview it, and send yourself a test first
A customer with a smoothie smiling at an offer on her phone
Customers and insights

Know your regulars by name.

See every member, their visits and points, and who has not been in for a while. Simple numbers that tell you if it is working.

  • Customer list you can search and download
  • Visits and new members every week
  • Regulars slipping away, so you can reach out
  • Your top members and most-used rewards
A shop owner standing proudly outside his store
Your data

Your customer list is yours. Not rented back to you.

The people who join your rewards belong to your shop, not to us and not to an ad platform.

A baker handing a customer a boxed order across the counter
Made for small shops

For the places people love coming back to.

Coffee shops, barbers, bakeries, boutiques, juice bars. Puncharoo is built for owners who know their regulars by name and want a simple way to say thanks.

  • One plan for every shop, big or small
  • Works next to the register you already have
  • No demo, no sales call: just sign up
How it works

Live in minutes.

Your rewards are set up in minutes. When your tablets arrive, connect them with a code and start giving points. No installer, no wiring, no training day.

  1. Sign up and set rewardsPick a business type and we fill in starter rewards in a few minutes. Change anything.
  2. Plug in your tabletsYour 2 tablets with stands arrive by mail. Type a 6-letter code on each. One faces customers, one faces staff.
  3. Customers check inThey type their phone number, see their points, and tap a reward.
  4. Staff tap DoneGive the reward in your register, type the sale total, and points update.
Pricing

One plan. One price. Unlimited loyalty customers.

Every shop gets everything for $19 a month, whether 50 people join or 5,000. Getting started is a $149 setup fee that includes your first 3 months, and your 2 tablets with stands are on loan to you. No contracts. Cancel any time.

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No demo. No sales call. Just $19.

A lot of rewards programs make you book a demo or fill out a form, then wait for a salesperson to call. We'd rather show you the price right here and let you get going.

Questions

Good to know.

Do I need to connect it to my register?

No. It runs on its own. Staff give the discount in your register like any other discount, then tap Done on the staff tablet.

Do I need to buy tablets?

No. We lend you 2 tablets with stands for as long as you're with Puncharoo: one faces customers, one faces staff. Keep them plugged in near the counter. The $149 setup fee isn't a tablet purchase; it gets your shop set up and covers your first 3 months of service.

Who can I email?

Customers who gave their email and ticked the email box when they joined. You can send up to 30 marketing emails a month, each to as many of those members as you like. Every email shows your store's address and has a one-tap unsubscribe.

Do I have to talk to a salesperson first?

No. There's no demo to book, no form to fill out, and nobody will call you. Press Get started, set up your shop, and pay the $149 setup fee at checkout. If you ever have a question, email us and a real person will answer. That's it.

Is there really just one plan?

Yes. One plan, one price, everything included: both tablet screens, unlimited loyalty customers and rewards, bonuses and VIP levels, insights, and up to 30 marketing emails a month. There are no tiers to compare and nothing extra to unlock. Getting started is a $149 setup fee plus shipping, which includes your first 3 months. From month 4 it's $19 a month.

Is there a limit on how many customers can join?

No. Your loyalty program can have as many members as you like, and the price stays $19 a month. We never charge per customer.

Who owns my customer list?

You do. Download it as a spreadsheet any time from your dashboard. We don't sell it, other shops can't see it, and if you leave you can take it with you.

What happens if I cancel?

Cancel any time, no contract. When you cancel, rewards pause and your customers and points are kept, so everything comes back if you start again. You can download your customer list whenever you like. Then just send the 2 tablets and stands back to us.

How do I send the tablets back, and what if I don't?

After you cancel, you have 14 days to get the tablets and stands in the mail to us. The postmark date is what counts. We'll send you the return details. If a tablet isn't postmarked within those 14 days, your card on file is automatically charged $169 for each tablet that isn't returned. You agree to this when you sign up, so there are no surprises.

Can customers see other people's info?

No. The customer screen only shows the first name and points for the number typed in, and staff confirm who it is before giving a reward.

Your regulars are hopping back.

One plan. One price. Unlimited loyalty customers.

$149 to get started, includes your first 3 months. Then $19 a month. No sales call required.

Get started